Guitar World Part 2

Just back from my second encounter of the strange kind at Guitar World in Danvers, MA.

I went back to exchange the "demo" Mackie SRM 350's for the "new" ones that just came in. In the mean time I found out that the newer version had a different (XLR/1/4" combo jack) input connector from the one on the speakers I had. So I opened the box on my new speaker and found the same (outdated) XLR connector. I pointed this out and my Personal Sales Assistant called Mackie on the phone. Only to find out they were apparently "out to lunch". They must do things differently in Woodinville, WA. He then assured me he would keep calling until he got to the bottom of the mystery, while ushering me out the door with my new speakers. He even helpfully suggested that I call Mackie myself and they would gladly pay for shipping to "swap" my new pair of speakers for the "really new" pair. Somehow I have the feeling I'm never going to hear from him again.

I'm now on hold for the third time with Mackie Tech Support. I'm starting to become very well aquainted with their "hold music". Now I know why fusion jazz (fuzak) exists. Just to further annoy people on hold.